I have work with the guys from APH Building on 3 projects now. From the initial phone call they made the process simple . I would highly recommend them as a BCRP provider.
Thank you to team at APH.
You explained and helped me through the process without fuss.
I Appreciate your help.
The building contract review program (BCRP) is designed to help builders take on new or larger, more complex projects, by partnering Builders with a BCRP provider.
If you’re a residential builder, you may be required to participate in the BCRP as a condition of obtaining eligibility with the ICare HBCF.
If you’ve already been assessed as eligible but you would like to change your eligibility profile, the BCRP may help you develop the skills and experience required to take on larger and more complex residential building projects.
The BCRP assists new entrants to the building industry, as well as existing small to medium builders without demonstrated experience for proposed projects.
As a BCRP Service Provider, APH Building is responsible for reviewing your ability to quote and deliver a particular type of project.
Once you partner with APH Building we will complete the following—
APH Building will provide a fixed price quote within 1 business day of a quote request form being submitted and will be based on the nature of the project, the contract value and the location.
Generally services are provided at a rate of $135 per hour.
Click Here to request Quote.
Below are the service level standards that APH Building aim to meet or exceed.
|Service||Service Level Target|
|Submitting a quote after receiving a fully completed Request for Quote||1 Day|
|Registering a new job from receiving a signed Builders Agreement||1 Day|
|Completing a Component 1, 2, 3 review and report from receiving all relevant documents||3 days|
|Completing a Component 4 inspection after receiving notification||2 Days|
|Completing a Component 4 report after receiving the notification||1 Day|
|Completing a Component 5 report after the final inspection||7 Days|
|Advising the relevant parties if there is any missing information required to complete a BCRP service||1 Day|
|Advising of any delays in completing the BCRP service||1 Day|
|Notifying the relevant parties if the requirements of Component 1, 2, 3 have not been met||7 Days|
|Notifying the relevant parties if the Builder has already commenced work||Immediately|
|Reporting any concerns regarding the Builders ability to complete existing projects or take on new work||1 Day|
APH Building pride ourselves on provide quality BCRP service at a reasonable price. However If at any time we do not meet your expectations we have the following complaints procedure:
• Submit your complaint by calling 0407 375 906 or emailing firstname.lastname@example.org • Your complaint will be acknowledged within 1 business day • APH Building management will review your complaint within 2 days • A response to your complaint will be provided within 4 business days
If you remain dissatisfied with the outcome of the complaint, you can escalate the matter to icare in line with the attached BCRP Complaint & Dispute Handling Procedure. Link
For additional information, please refer to the icare website on www.icare.nsw.gov.au